Cancellation Policy

Fulfillment Policy

APPOINTMENT CANCELLATION POLICY 
Tegrity Health requires 48-hours notice prior to canceling or rescheduling all membership appointments. If you fail to reschedule or cancel your scheduled appointment within 48 hours, you will be charged a  $50 fee. Single appointments that are canceled within that 48-hour mark or if you fail to show will not be refunded. We understand that unexpected circumstances can arise and plans may need to be adjusted. However, consistency is critical to achieving your health goals, therefore Tegrity Health maintains the right to discontinue care after two (2) or more missed visits. Discovery call sessions are non-refundable.

MEMBERSHIP CANCELLATION POLICY 
Your Tegrity Health membership is non-refundable for all used services. At the time of cancellation, you should not receive any additional charges and the credit card that you have on file will be deleted. You will receive a “Transition of Care” message in your portal that states that Tegrity Health is no longer your healthcare provider.You will still have access to your Patient Portal and it will remain open for 30 days from the date of cancellation to allow access save any labs or Patient Summaries from your visits. Should you need to reach Tegrity Health outside of the 30 day window, please email Tegrity Health at info@tegrityhealth.com or feel free to call at 501-229-9346.

Note: Fullscript access (and discounts) remain active for 6 months post cancellation.